Caller: I keep calling ******, but I keep getting their voicemail. Can you go check and see if they are at their desk?
Me: I'm sorry, but we don't have anyone here named ******.
Caller: YES THEY DO WORK THERE! I just talked to them yesterday!
(I look up the person in our directory…they work in Tampa)
Me: Ma'am, that person works in the Tampa office. This is the Nashville office.
Caller: I KNOW THAT. GO CHECK AND SEE IF THEY ARE AT THEIR DESK.
Me: I don't think you understand what I'm telling you.
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